Turnover is expensive. Recruiting, orienting, and getting a new clinician up to speed costs time and money. Figuring out why people leave is the first step to keeping them.
Why people leave
Common reasons: pay, drive time, workload, lack of support, and paperwork. Exit interviews (or at least a short survey) tell you what’s fixable. If everyone says “too much documentation,” that’s a process problem. If everyone says “pay,” you may need to adjust,or you may have a culture issue and pay is the easy answer.
What to do
Address the top one or two causes. Improve orientation so new staff feel supported,see our competency and orientation guide. Reduce admin burden where you can. Recognize good work. Tracking exit reasons over time (pay, drive time, workload, support) shows whether you’re fixing the right things. We have a retention audit worksheet you can download: why people leave, what to ask in exit conversations, and a short action list. Use the button below to get it.