Quality & Outcomes

For owners and quality leads: OBQM, OBQI, HHVBP, hospitalization, and CAHPS

In this section

• HHVBP and Outcome Measures: What’s Measured and How to Improve

  For owners and quality leads: measures that affect payment and star rating.

• Reducing Hospitalization and Readmission

  For clinical and quality managers: care and documentation that support better outcomes.

• OBQM and OBQI: Quality Measures and How to Use Them

  For managers: what’s reported and how to run improvement cycles.

• Patient Satisfaction (CAHPS) Improvement

  For agency owners: what drives scores and what you can change.