Plans built for how agencies send orders for signature
Clear annual pricing, included request volumes, and a full capability matrix so clinical and ops teams know exactly what they get. Contact sales to choose a plan and enable your agency.
Standard
$20
/month
8 eSign requests included
47 capabilities in this tier
Premium
$50
/month
25 eSign requests included
70 capabilities in this tier
Enterprise
$150
/month
100 eSign requests included
80 capabilities in this tier
Custom
Custom pricing
Contact sales for volume and terms
Key capabilities
Everything your agency needs to move orders from draft to cryptographically sealed PDFs—with signer-friendly flows and evidence you can stand behind.
Patient orders in a few clicks
Create a patient order for signature with a short guided flow—no training manual required.
Magic-link signing page
Physicians and practitioners open a dedicated order signing experience from a secure link—no app install.
Sign the full batch at once
Approve and sign every document in the request with one action when the whole packet is ready.
Sealed signature evidence
Outputs include “electronically signed by” language with NPI and a UTC timestamp on the sealed PDF.
Audit concepts in the PDF
HIPAA-oriented audit ideas are carried inside the signed file itself via a dedicated audit page.
Saved signer contacts
Store physician and practitioner details for faster repeat sends and fewer typos on the next order.
One or many PDFs per request
Attach a single document or bundle multiple PDFs in the same signature request.
BAA signing when eligible
Business associate agreement signing is available when your account meets the required criteria.
Full feature comparison
Highlighted rows match the key capabilities above. Use the matrix for exact Standard vs Premium vs Enterprise eligibility. Custom tier: contact sales for packaging—no features are gated solely to Custom in this matrix.
| Capability | Standard | Premium | Enterprise | CustomSales-led |
|---|---|---|---|---|
| Create a “Patient Order for signature” request in a few clicks. | — | |||
| Send signature request for a specific patient. | — | |||
| Choose the Physician/Practitioner to sign by using NPI. | — | |||
| Dashboard segmentation for operational monitoring (Out for signature / Signed / Expired-Cancelled) | — | |||
| Show how many documents were signed (including partial signing). | — | |||
| If needed, cancel/invalidate a signature request before it’s signed. | — | |||
| Resend a new signing link when a Physician/Practitioner. | — | |||
| Edit Physician/Practitioner contact details and resend (invalidates the old link). | — | |||
| The sending workflow guides users step-by-step (patient → recipient → documents → review). | — | |||
| The Physician/Practitioner receives an order signing page via the magic link. | — | |||
| Public signing flow starts with NPI verification. | — | |||
| Verify Physician/Practitioner identity by requiring a 10-digit NPI match. | — | |||
| After NPI match, the system sends an OTP code. | — | |||
| OTP verification is required before a Physician/Practitioner can sign. | — | |||
| The Physician/Practitioner can view each document before approving it. | — | |||
| Approve and sign selected documents (partial signing supported). | — | |||
| Approve and sign all documents (one action for full batches). | — | |||
| Cryptographic sealing is backed by Google Cloud KMS. | — | |||
| The system uses a certificate approach compatible with standards-based PDF verification. | — | |||
| The signing process injects a detached PKCS#7 signature into the PDF. | — | |||
| The system places an electronic signature stamp onto signature-related pages. | — | |||
| The Sealed Signing includes “electronically signed by” text plus NPI and UTC timestamp. | — | |||
| Signed documents can be downloaded from the dashboard. | — | |||
| The Physician/Practitioner gets a separate, time-limited 7-day access link for signed downloads. | — | |||
| The system prevents download access if NPI/OTP steps aren’t completed. | — | |||
| Physician/Practitioners can preview documents before choosing what to sign. | — | |||
| The system supports partial completion (some documents signed, others not). | — | |||
| After signing, the system generates signed access credentials for the Physician/Practitioner. | — | |||
| Signature sealing records KMS key version information for evidence traceability. | — | |||
| Encrypted storage uses hybrid encryption design for secure handling. | — | |||
| Backend endpoints validate inputs (NPI formatting, required tokens, OTP/code presence). | — | |||
| HIPAA-ready audit concepts are embedded into the signed document itself (audit page). | — | |||
| Automatic expiration handling for stale links | — | |||
| OTP / one-time code verification layer | — | |||
| Official Signing Certificate Included in signed Document | — | |||
| Mobile-friendly signer UX (responsive sign pages) | — | |||
| Real-time status tracking (pending/viewed/signed/expired/cancelled) | — | |||
| Download signed PDFs individually | — | |||
| Post-sign Physician/Practitioner 7-day access link for signed copies | — | — | ||
| Embedded signature evidence directly in signed PDFs | — | |||
| Secure cloud storage of signed outputs | — | |||
| Send signing invitations by email. | — | |||
| The audit page records signing status evidence and signer context. | — | |||
| The audit page includes signer identity and timestamp evidence (UTC). | — | |||
| The signed PDF includes a cryptographically sealed integrity statement. | — | |||
| The system maintains encryption metadata alongside encrypted PDF storage. | — | |||
| Public signing endpoints are protected by token validation plus NPI/OTP gates. | — | |||
| Tamper-evidence style integrity trail (hash/signature evidence recorded) | — | |||
| Reuse previously uploaded patient PDFs without re-uploading. | — | — | ||
| Save Physician/Practitioner contact details for faster repeat sends. | — | — | ||
| Search saved Physician/Practitioner contacts by physician name. | — | — | ||
| Configure how long new signing links remain valid (1–7 days). | — | — | ||
| Show a timeline of signing activity (who signed and when). | — | — | ||
| Show signed activity with signer identification (name/email and NPI when available). | — | — | ||
| Prevent cancelled Physician/Practitioners from signing again. | — | — | ||
| Generate signed PDFs using an embedded electronic signature process. | — | — | ||
| Include an “audit log” page appended into every signed PDF. | — | — | ||
| Signed PDFs are stored securely in encrypted storage. | — | — | ||
| Upload and storage use compression to optimize file size. | — | — | ||
| Audit records include event type, signer NPI/email, and timestamp. | — | — | ||
| Audit records include security context (IP address and user agent). | — | — | ||
| The order activity includes “last viewed” context for better operational visibility. | — | — | ||
| The “Out for signature” list shows expiry timestamps for sent links. | — | — | ||
| Partial signing support (sign selected docs only) | — | — | ||
| Physician/Practitioner “Sign all” support for full batch completion | — | — | ||
| Per-order activity/timeline visibility | — | — | ||
| Download as ZIP | — | — | ||
| Search-assisted recipient setup (saved contacts + NPI registry lookup) | — | — | ||
| Send signing invitations by SMS when enabled and available. | — | — | ||
| Send signing invitations by WhatsApp when enabled and available. | — | — | ||
| Send one or multiple PDFs in the same request. | — | — | — | |
| Up to 20 PDFs can be uploaded per signature request. | — | — | — | |
| Control signing experience preferences in personal settings. | — | — | — | |
| Control whether Physician/Practitioner NPI is shown on the signing page. | — | — | — | |
| The Physician/Practitioner can request a new OTP code if needed. | — | — | — | |
| Once signing is complete, show a “Thank you” confirmation to the Physician/Practitioner. | — | — | — | |
| On the thank-you screen, provide buttons to open/download each signed document. | — | — | — | |
| Encrypted-at-rest document handling in storage | — | — | — | |
| Unlimited Users | — | — | — | |
| BAA signing available based on specific criteria | — | — | — |
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